At Cabañas San Cristóbal, we respect and protect the personal information of our visitors, guests, and users. This Privacy Policy explains how we collect, use, and protect your data when you use our services or contact us.

1. Information we collect

We may collect the following information when you contact us or make a reservation:

• Full name

• Phone number

• Email

Information related to your stay (dates, number of people, preferences)

Messages or requests sent through our forms or social media

2. Use of information

The information collected is used solely for:

• Manage reservations

• Confirm accommodation details

• Contacting you to follow up on your requests

• Provide customer service

• Improve our services

• We do not sell, share, or transfer your personal information to third parties, except as required to comply with legal obligations.

3. Data protection

We implement physical and digital security measures to ensure your information is protected against loss, unauthorized access, or misuse.

4. Data retention

Personal information is retained only for as long as necessary to fulfill the purposes of the reservation or applicable legal obligations.

5. User Rights

You have the right to:

• Request a correction or update

• Request deletion of your information when possible

• Withdraw your consent for the use of data

• To exercise these rights you can contact us directly

6. Contact

For any questions regarding our Privacy Policy or the handling of your personal data, you can contact us:

Telephone: 222 505 0788
San Cristóbal Cabins — San Cristóbal de las Casas, Chiapas